Service is the Name of the Game

So you think you offer good customer service!  Lets take a look and see how your company measures to some of the real leaders in service; Nordstrom and Zappos. What sets these companies apart from the rest and how does your company look side by side with these...

Getting Your Cleaning Business Ready to Sell

Getting Your Cleaning Business Ready to Sell (someday!)   Here’s a sad fact:  the majority of cleaning businesses that are operational today, will never sell!  Yes, you were reading that correctly.  Most business will wither and be liquidated for “pennies on the...

What Do Customers Really Want?

With customers and prospects in today’s marketplace cutting budgets and slashing costs, contractors are faced with ever shrinking profits, lower margins and higher cleaning requirements from customers. It is across the nation and not going away anytime soon. So what...

How Do We Price Construction Cleaning Jobs?

Pricing new construction jobs for profit is the number one challenge for the business owner who is new to construction cleaning. Even seasoned pros have to evaluate each building or home in an accurate way to assure profitability.  An in- person walkthrough is a must...

Is Construction Cleaning Making a Comeback?

A few years ago, construction superintendents could not find enough cleaning businesses that had the training and equipment to handle all the new construction cleanup throughout the country. It was the “gold rush” of opportunity for the skilled cleaning business...

Winning The War on Image

How do you do that? It’s not stretch to say that out industry has gotten a bad rap throughout the years and an image that we must constantly strive to overcome. The image of the cleaning industry has been an uphill battle that is fought and won on a daily basis. The...