Turning A Prospect's Pain Into Your Gain!

The easy of sealing the deal when closing a sale can be summed up in one or 2 words; “stop the pain”!  Every prospect you meet has some kind of stress or pain associated with the cleaning of their office space. Otherwise they would not have called you. The...

Do You Have a Business or a J-O-B?

Wow, this is a great question! The way  you answer can mean the difference between your success and failure. If you have to think long and hard about your answer, then sit back, grab a cup of coffee and uncover some secrets to your future success. If you started in...

Finding the Right Employees

Finding Good Employees Who Want to Clean! You’re getting more business than your staff can handle, you want to expand and take on even more. So what’s holding you back?  Could it be the lack of good employees?  You know, the ones who show up every day, want to do a...

They Know When You Care!

 Here is what I know:  the time when customers are the least loveable is the time when they need the MOST from you.  Just like with children, your customers need more from you during times of stress. When they are made to feel appreciated and valued during the good...

Service is the Name of the Game

So you think you offer good customer service!  Lets take a look and see how your company measures to some of the real leaders in service; Nordstrom and Zappos. What sets these companies apart from the rest and how does your company look side by side with these...